Noah Documentation
Everything you need to know about using Noah for IT support, health monitoring, and fleet management.
Playbooks
Step-by-step protocols that guide Noah through diagnosing and fixing problems. Learn about bundled, local, and fleet playbooks.
Health Monitoring
Continuous background scans check security, updates, backups, performance, and network health. Scored 0–100 with auto-heal.
Knowledge Base
Noah remembers your devices, resolved issues, and preferences in a structured library of Markdown files it can search and update.
Sessions & Safety
How Noah tracks conversations, classifies actions by safety level, records every change, and keeps your data private.
What is Noah?
Noah is an AI-powered IT support application that runs on your desktop. Instead of calling a help desk or searching through forums, you describe your problem in plain English and Noah diagnoses it, shows you the plan, and fixes it.
Noah works through three connected systems:
- Conversational AI — Describe your problem naturally. Noah understands context, asks clarifying questions, and walks you through the fix step by step.
- Health monitoring — Continuous background scans check your machine's security, updates, performance, backups, and network health. Issues are caught before they become problems.
- Playbooks — Structured protocols that encode expert IT knowledge. When Noah encounters a known problem pattern, it activates the right playbook and follows it precisely.
How it works
When you send Noah a message, it follows this flow:
- Understand — Noah reads your message and any relevant context from its knowledge base (device info, past issues, playbooks).
- Diagnose — It runs diagnostic tools to gather data about your system — checking network connectivity, disk health, running processes, and more.
- Plan — Based on the diagnosis, Noah shows you what it wants to do. Actions that modify your system require your explicit approval.
- Fix — After your approval, Noah executes the fix and verifies it worked. Everything it does is recorded in a change journal so you can undo any action.
Safety model
Noah classifies every action into safety tiers:
Every change is logged in a journal. You can review and undo changes from the session history.